Trainer & Lecturer
I design and facilitate Sales, Revenue Management, Distribution and Soft skills training programs as well as teaching languages. Simply because what is the point of knowing something and keeping it to yourself? Sharing skills and experience in bespoke programs is simply rewarding.
” Tell me and I forget, teach me and I may remember, involve me and I learn. ” Benjamin Franklin
Bespoke Training Program Design
The first step to design a great training program is to define together, the learning outcomes for the defined population, aligned with the identified learning and development needs. Then, designing the bespoke program requires strategic thinking, creativity and an analytical mind.
In fact, I truly enjoy designing tailor-made programs aligned with company values, participant profile and needs.
Training Program Facilitation
Training facilitation requires energy, dedication and passion. It is incredibly rewarding: I love that moment when you see the sparkle in the eye of a participant.
I’m experienced in designing and facilitating professional training workshops to develop skills, knowledge and behavior, both soft skills or industry specific topics such as hotel Sales, Marketing, Revenue Management and Distribution.